In the Navigation Pane on the left, expand Groups and select: Shared mailboxes.Login to the Microsoft 365 Admin Center.However, this only applies to Shared Mailboxes and not delegated user mailboxes. When the mailbox is hosted in Exchange Online, the setting above can also be set within the Microsoft 365 Admin Center without using PowerShell.
Exchange Method 2: Microsoft 365 Admin Center Note: For the server-side method to work, the client-side method with the DelegateSentItemsStyle Registry key must be removed. Set-Mailbox –MessageCopyForSendOnBehalfEnabled $true Set-Mailbox –MessageCopyForSentAsEnabled $trueįor messages Sent on Behalf of a mailbox Instead of configuring this on a client, an Exchange administrator can also control the behavior of the Sent Items for Shared and Delegated mailboxes via PowerShell. Additional tools can be found here as well.
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These add-in often have additional features that could make managing Delegated Mailboxes, Shared Mailboxes and/or Sent Items more convenient.įor instance UniSent by IvaSoft or Timed Email Organizer by Sperry Software (discount code: BH93RF24 ). Outlook Method 3: Add-insĪside from doing this via one of the methods above, there are also several add-ins available to control the behavior of Sent Items. This method also has additional benefits such as auto account selection, getting new mail alerts for this mailbox, being able to set message rules and to turn Automatic Replies (OOF) option on and off.įor the exact procedure to add a mailbox as an additional Exchange account see:Īdding an additional or shared mailbox from the same Exchange organization to Outlookīy default Outlook allows up to 10 Exchange accounts in a single profile but this can be extended. You can then select it as a sending account and will be sending the message “as” that mailbox instead of “on behalf of” that mailbox.
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However, this requires you to have full mailbox access rights for the additional mailbox (this has to be set by your Exchange administrator). Outlook Method 2: Additional accountĪnother quick method is to add the shared or delegated mailboxes as an additional Exchange account. Note 3: This Registry key must be removed when using any of the Exchange level solutions. Note 2: If you also want the Deleted Items to stay in the mailbox of the delegate, see this post. Note 1: Make sure you have added the additional mailbox to your mail profile and that you have at least Reviewer permissions on the mailbox level and Author permissions on the Sent Items folder. When the value is set to 0 or the value name is missing, the Sent Items will be stored in your own Sent Items folder. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences Outlook Method 1: DelegateSentItemsStyle Registry keyĪ quick way to change the behavior of where the Sent Items are stored for delegated mailboxes is by adding the DelegateSentItemsStyle value in your Registry
Which method to use depends on your preference but some also require the assistance of your Exchange administrator. There are several methods to configure that items which are send from a shared or delegated mailbox will be stored in that mailbox or in your own. When I sent a message on behalf of someone via Exchange, that message is placed in my Sent Items folder and not in the Sent Items folder of the second mailbox.
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